User Terms and Conditions
These Terms and Conditions govern your use of 1xBit and set out the relationship between us and our users. They explain the basic rules that apply when you register, play, deposit or withdraw, and take part in promotions. By using our services you accept these terms and any additional rules that apply to specific products or offers.
Account responsibilities
You are responsible for maintaining the confidentiality of your account details and for any activity that occurs under your account. Keep your password and login details secure and notify us promptly if you suspect unauthorised access. We may suspend or close accounts where we reasonably suspect fraud, money laundering, abuse, or breach of these terms.
Eligibility requirements
To open an account you must meet the minimum age and legal requirements in your jurisdiction. You must provide accurate information when registering and update it if it changes. We may require identity verification before allowing deposits, play, or withdrawals. Accounts found to be held by underage or otherwise ineligible persons will be closed and any funds handled in accordance with applicable law.
Acceptable platform use
Use of our services must be lawful and honest. Prohibited activity includes but is not limited to:
- using multiple accounts to gain an advantage;
- colluding with other players or attempting to manipulate outcomes;
- attempting to breach or interfere with our systems;
- using third-party software or automation to place bets or play games.
We reserve the right to restrict, suspend or close accounts where prohibited behaviour is suspected and to withhold or cancel funds where abuse is found.
General bonus and promotion rules
Promotions are subject to specific rules which form part of these terms. Participation may require opt-in, minimum deposits, or other eligibility conditions. Bonuses often carry wagering requirements and game contribution rules. We may exclude certain games from promotions and apply maximum bet limits while a bonus is active. Abuse of promotions, including bonus stacking or circumvention of conditions, may result in loss of bonus funds and account restriction.
Deposits and withdrawals
Deposits and withdrawals are subject to the payment methods we offer. Processing times, minimums, and fees depend on the method chosen and may vary. Withdrawals are subject to verification checks and may be delayed until identity or source-of-funds checks are complete. We may impose deposit or withdrawal limits as part of responsible play or fraud prevention measures.
Dispute resolution
If you have a complaint contact our support team and provide full details so we can investigate. We aim to respond promptly and to resolve disputes fairly. If we cannot agree a resolution, you may seek independent advice or refer the matter to an appropriate consumer protection body in your jurisdiction.
Updates to terms and conditions
We may amend these terms from time to time. Material changes will be communicated via the platform or by other reasonable means. Continued use of our services after changes are published constitutes acceptance of the updated terms. If you do not accept the changes you should stop using the service and close your account.