Privacy & Data Protection
We value your privacy and take care to explain how we collect, use and protect personal information. This Privacy Policy describes the categories of data we process when you use 1xBit services, how that information is used, who we may share it with and the choices and rights available to you. We aim to keep the policy clear and practical so you can make informed decisions about your account and activity.
Types of data we collect
Personal data
When you register an account or contact us we may collect personal details such as your name, email address, date of birth, contact details and any identity documents provided for verification. We also record account credentials and account-related settings.
Technical data
We collect technical information automatically when you visit our site or use our apps, including IP address, device identifiers, browser type, operating system, pages viewed and connection times. This information helps us maintain security and improve service performance.
Transactional data
Transactional records include deposits, withdrawals, bets, game play history and communications about transactions. Payment or crypto transaction identifiers are collected as needed to process transfers and to meet anti-fraud and compliance checks.
How we use your information
We use personal and technical data to provide, operate and maintain the platform, to process payments, to verify identity and to detect and prevent fraud or other prohibited activity. We also use data for customer support, regulatory compliance, security monitoring and to send service-related notices. Where we use personal data for marketing, we will obtain your consent where required.
Data protection practices
We implement administrative, technical and physical safeguards designed to protect your information against unauthorised access, disclosure or loss. Access to personal data is limited to staff and contracted providers who need it to perform services. We review our security arrangements regularly and adapt them as required by technology and risk.
Cookies and tracking technologies
We use cookies, web beacons and similar technologies to recognise devices, remember preferences, measure site activity and for fraud prevention. You can manage most cookies through your browser settings. Some features may not work correctly if cookies are disabled.
User rights
Subject to applicable law, you have rights in relation to your personal data, including the right to access, correct, restrict processing or object to processing, and to request portability. You may also withdraw consent where processing is based on consent. Requests will be handled in line with applicable legal requirements.
Access, correction and deletion of data
You can review and update some account details within your account settings. For other requests to access, correct or delete personal data, contact our support team through your account area. We will respond to legitimate requests and may need to retain certain information to comply with legal and regulatory obligations.
Information sharing and third parties
We may share personal data with service providers such as payment processors, identity verification providers, security and fraud prevention vendors and legal advisers. We require such providers to process data only on our instructions and to maintain suitable safeguards. We do not sell personal information to third parties.
Privacy policy updates
We may update this Privacy Policy from time to time. Material changes will be notified via the platform or by other reasonable means. The latest version will always be available on our site and will apply from the stated effective date.